The Lagos State Government has charged staff of the Citizens’ Mediation Bureau (CMB) to uphold professionalism, embrace innovation and pursue continuous learning to improve service delivery.
Attorney-General and Commissioner for Justice, Mr. Lawal Pedro (SAN), gave the charge at the 2026 CMB Staff Retreat themed, “From Good to Great: The Mindset and Habits for Workplace Excellence.”
Pedro urged staff to embrace teamwork, responsiveness and a people-centred approach, noting that their regular interaction with members of the public makes professionalism and effective service delivery essential.
The Permanent Secretary of the CMB, Mrs. Aderinsola Olanrewaju, also called for continuous improvement, innovation and accountability, while Solicitor-General and Permanent Secretary, Ministry of Justice, Mr. Hameed Olanrewaju Oyenuga, commended the Bureau’s contribution to accessible dispute resolution in Lagos.
